Privacy Policy
Last updated July 22, 2025
This Privacy Notice for Team Premier Management, describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
-
Visit our website at TeamPremierManagement.com or any website of ours that links to this Privacy Notice
-
Use Home Owners Association. Property Management
-
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Dina@thehoateam.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn
more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting Dina@thehoateam.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
usernames
-
passwords
-
contact preferences
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following
categories of sensitive information:
-
financial data
-
maintenance orders
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Banc of California. You may find their privacy notice link(s) here: https://policies.google.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
-
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
-
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested
service.
-
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
-
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns,
and exchanges made through the Services.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
-
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymity such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Dina@thehoateam.com.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
-
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at Dina@thehoateam.com.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Categories of Personal Information
We Collect The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"
Category Examples Collected
A. Identifiers Contact details, such as real name, YES
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
address, and account name
______________________________________________________________________________________________
B. Personal information Name, contact information, education YES
as defined in the California employment, employment history,
Customer Records statute and financial information
______________________________________________________________________________________________
C. Protected classification Gender, age, date of birth, race and NO
characteristics under state ethnicity, national origin, marital
or federal law status, and other demographic data
______________________________________________________________________________________________
D. Commercial information Transaction information, purchase NO
history, financial details, and
payment information
_______________________________________________________________________________________________
E. Biometric information Fingerprints and voiceprints NO
_______________________________________________________________________________________________
F. Internet or other Browsing history, search history, NO
similar network activity online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
advertisements
______________________________________________________________________________________________
G. Geo location data Device location NO
______________________________________________________________________________________________
H. Audio, electronic, Images and audio, video or call NO
sensory, or similar recordings created in connection
information with our business activities
_____________________________________________________________________________________________
I. Professional or Business contact details in order to NO
employment-related provide you our Services at a
information business level or job title, work
history, and professional
qualifications if you apply for a job
gfwith us
_____________________________________________________________________________________________
J. Education Information Student records and directory NO
information
_____________________________________________________________________________________________
K. Inferences drawn from Inferences drawn from any of the NO
collected personal collected personal information listed
information above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics
_____________________________________________________________________________________________
L. Sensitive personal NO
Information
____________________________________________________________________________________________
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
-
Category A - As long as the user has an account with us
-
Category B - As long as the user has an account with us
-
Category H - As long as the user has an account with us Sources of Personal Information
Sources of Personal Information
Learn more about the sources of personal information we collect in
"WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
"HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Learn more about how we disclose personal information to in the section,
"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal
information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Right to know whether or not we are processing your personal data
-
Right to access your personal data
-
Right to correct inaccuracies in your personal data
-
Right to request the deletion of your personal data
-
Right to obtain a copy of the personal data you previously shared with us
-
Right to non-discrimination for exercising your rights
-
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
-
Right to access the categories of personal data being processed
(as permitted by applicable law, including the privacy law in
Minnesota)
-
Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including the privacy law in California, Delaware, and Maryland)
-
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
the privacy law in Minnesota and Oregon)
-
Right to review, understand, question, and correct how personal
data has been profiled (as permitted by applicable law, including
the privacy law in Minnesota)
-
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in California)
-
Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including the privacy law in
Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting
www.teampremiermanagement.com, by emailing us at Dina@thehoateam.com, by
calling toll-free at 714-639-8484, or by referring to the contact details at
the bottom of this document.
We will honor your opt-out preferences if you enact the Global Privacy
Control (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they
have been validly authorized to act on your behalf in accordance with
applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However,
if we cannot verify your identity from the information already maintained
by us, we may request that you provide additional information for the
purposes of verifying your identity and for security or fraud-prevention
purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed
permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
Dina@thehoateam.com. We will inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third
parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us by using
the contact details provided in the section "HOW CAN YOU CONTACT US"
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated
version will be indicated by an updated "Revised" date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we
may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
Dina@thehoateam.com or contact us by post at:
Team Premier Management
1675 N. Main St, 2nd floor
Orange, CA 92867
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we
collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request a review, update, or delete of your personal
information, please contact: Dina@thehoateam.com.